Delete your account

• Open the TACPLAY app and sign in.
• Go to the Profile tab.
• Scroll down and tap Delete Account.
• Confirm. Your account is deleted straight away and you are signed out.

If you have upcoming bookings, cancel them first (or wait until they have been played). This makes sure you get any refund you are owed.

Email [email protected] from the email address on your account, with the subject “Delete my account”. We will confirm it's you and delete the account within 30 days.

Field owners: to close a field account, email [email protected].

• Your name, email address, username, phone number, gender and location
• Your profile photo and bio
• Your password — you can no longer sign in
• Messages and files you sent in chats, and your chat and community memberships
• Your team memberships (a team you own passes to another member, or closes)
• Your marketplace listings (taken down, photos removed) and marketplace messages
• Your notifications, badges, devices registered for notifications and AI assistant history

Some records must be kept by law for tax and accounting — for up to 6 years. They are kept without your name or contact details:

• Bookings, payments, refunds and payouts (shown as “Deleted user”)
• Support tickets, so we can deal with any open payment or safety matter

Deleting your account does not cancel a TACPLAY Premium subscription billed by Apple or Google. Cancel it in your App Store or Google Play subscriptions before deleting your account, so you aren't charged again.